How do I cancel my subscription?

You can cancel your subscription after 2 months, monthly with a notice period of 21 days. This means that your subscription will remain active for another 21 days.

To cancel your subscription, simply write to us at customer support or send an email to For your cancellation we need your full address including first and last name, your email address under which your subscription is registered and the cancellation date.

As an alternative to cancelling, you can also simply take a break in your fragrance calendar. This way, you won't lose your fragrance selection and can decide flexibly when you would like to receive fragrances from us again.

Please note that gift subscriptions and subscriptions with a fixed term of 3, 6 or 12 months cannot be cancelled monthly.

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